Overview

Ombrex Pro Web brings the full power of unified communications directly to your web browser. No downloads or installations required—simply log in from any device with a modern web browser and start communicating.

🌐 Web Application Benefits

  • Zero installation—works instantly in your browser
  • Access from any device with internet access
  • Automatic updates—always using the latest version
  • Cross-platform compatibility
  • Low system resource usage
  • Secure connection with end-to-end encryption

Key Features

Ombrex Pro Web offers a comprehensive set of communication features accessible directly from your browser.

Communication Features

  • Voice Calls: Make and receive high-quality voice calls
  • Video Calls: HD video calling with screen sharing
  • Instant Messaging: Real-time chat with individuals and groups
  • Presence Status: See who's available and set your own status
  • Contact Directory: Access your complete contact list
  • Call History: View and manage your call logs
  • Voicemail: Listen to and manage voicemail messages
  • Call Transfer: Transfer calls to colleagues
  • Conference Calls: Host multi-party conferences
  • Do Not Disturb: Control when you receive calls

Collaboration Tools

  • Screen Sharing: Share your screen during calls
  • File Sharing: Send files through chat
  • Team Channels: Dedicated spaces for team communication
  • Meeting Scheduling: Schedule and join meetings
  • Call Recording: Record important conversations
  • Virtual Backgrounds: Professional backgrounds for video calls

Getting Started

Accessing Ombrex Pro Web

  1. Open Your Browser

    Launch a supported web browser (Chrome, Firefox, Safari, or Edge).

  2. Navigate to the Web App

    Go to your organization's Ombrex Pro Web URL (typically provided by your administrator).

  3. Log In

    Enter your username and password to access your account.

  4. Allow Browser Permissions

    Grant permission for microphone and camera access when prompted.

  5. Start Communicating

    You're ready to make calls, send messages, and collaborate!

💡 Tip: Bookmark your Ombrex Pro Web URL for quick access in the future.

User Interface

Ombrex Pro Web features an intuitive, clean interface designed for productivity.

Main Interface Components

📞 Dialer Panel

The dialer panel allows you to:

  • Make calls by entering phone numbers
  • Access speed dial contacts
  • View recent calls
  • Quick search for contacts
👥 Contacts

Manage your contacts with features like:

  • Search and filter contacts
  • View contact details and presence
  • Favorite contacts for quick access
  • Add and edit contact information
💬 Messages

The messaging interface provides:

  • One-on-one and group conversations
  • Message history and search
  • File and image sharing
  • Typing indicators and read receipts
  • Emoji reactions and formatting
📋 Call History

Track your communications with:

  • Complete call logs (incoming, outgoing, missed)
  • Call duration and timestamps
  • Quick redial functionality
  • Filter and search call history
⚙️ Settings

Customize your experience with:

  • Audio and video device selection
  • Notification preferences
  • Call forwarding and routing
  • Appearance and language options
  • Privacy settings

Meeting Pro Web

Meeting Pro Web is integrated into Ombrex Pro Web, providing powerful video conferencing capabilities directly in your browser.

Meeting Features

  • Instant Meetings: Start a meeting with one click
  • Scheduled Meetings: Plan and schedule meetings in advance
  • Meeting Links: Share meeting links with participants
  • Waiting Room: Control participant entry
  • Host Controls: Manage participants and settings
  • Screen Sharing: Share your entire screen or specific windows
  • Recording: Record meetings for future reference
  • In-Meeting Chat: Text communication during meetings
  • Participant List: See all meeting attendees
  • Virtual Backgrounds: Customize your video background

Starting a Meeting

  1. Click "New Meeting"

    From the main interface, click the "New Meeting" button.

  2. Configure Meeting Settings

    Choose your audio and video preferences, enable waiting room if needed.

  3. Invite Participants

    Share the meeting link via email, chat, or copy to clipboard.

  4. Start the Meeting

    Click "Start Meeting" and wait for participants to join.

Browser Support

Ombrex Pro Web works best with modern, up-to-date web browsers. For optimal performance and access to all features, use one of the following browsers:

Supported Browsers

Browser Minimum Version Recommended Version Features
Google Chrome 85+ Latest All features supported
Microsoft Edge 85+ Latest All features supported
Mozilla Firefox 80+ Latest All features supported
Safari 13+ Latest All features supported
⚠️ Note: Internet Explorer is not supported. Please use a modern browser for the best experience.

Browser Permissions

Ombrex Pro Web requires certain browser permissions to function properly:

  • Microphone: Required for voice calls
  • Camera: Required for video calls
  • Notifications: Recommended for call and message alerts
  • Pop-ups: May be needed for certain features

Troubleshooting

Common Issues and Solutions

No Audio in Calls

Solutions:

  • Check that microphone permissions are granted
  • Verify the correct audio device is selected in settings
  • Ensure your microphone is not muted
  • Test your microphone in browser settings
  • Restart your browser
Video Not Working

Solutions:

  • Grant camera permissions to the website
  • Check if camera is being used by another application
  • Select the correct camera in settings
  • Update your browser to the latest version
  • Check your camera drivers
Poor Call Quality

Solutions:

  • Check your internet connection speed
  • Close unnecessary browser tabs and applications
  • Switch to a wired connection if possible
  • Reduce video quality in settings
  • Move closer to your Wi-Fi router
Cannot Log In

Solutions:

  • Verify your username and password are correct
  • Clear browser cache and cookies
  • Try a different browser
  • Contact your administrator for account verification
  • Check if the server URL is correct
💡 Pro Tip: Keep your browser updated to the latest version for the best performance and security.